Privacy Policy

This Privacy Policy explains how Rafail Shnayder DO PA (“we,” “us,” or the “Practice”) collects, uses, and shares information when you visit or use our website doctorshnayder.com (the “Site”). By using the Site, you agree to this Policy.

This Policy applies to information collected through the Site. It does not govern protected health information (PHI) that we maintain as a healthcare provider. Our use and disclosure of PHI is described in our Notice of Privacy Practices, provided under HIPAA. If any conflict arises regarding PHI, the Notice of Privacy Practices and HIPAA control.

3.1 Information You Provide. When you contact us, request an appointment or intro call, create a patient portal account, or purchase a service, we may collect your name, email address, phone number, and account credentials. Payment details are collected and processed by our third-party payment processor and are not stored by us.

3.2 Information Collected Automatically. When you visit the Site, we and our providers may automatically collect information such as your IP address, browser and device type, pages viewed, and interactions, using cookies and similar technologies.

We use the information to respond to your inquiries and requests; schedule appointments and provide our services; create and manage your account; process payments; send administrative and, where permitted, marketing communications; operate, maintain, and improve the Site; and comply with legal obligations.

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.

We do not sell your personal information. We may share information with service providers who perform functions on our behalf (such as website hosting, email delivery, analytics, and payment processing); as required by law or to respond to legal process; to protect our rights, safety, or property; and in connection with a business transaction such as a merger or sale. Any sharing of PHI is governed by our Notice of Privacy Practices and HIPAA, not this Policy.

The Site relies on third-party services, including a payment processor (Stripe) and website hosting and analytics providers. These providers process information under their own terms and privacy policies, which we encourage you to review.

We use reasonable administrative, technical, and physical safeguards designed to protect information collected through the Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain information collected through the Site for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

• Marketing emails: you can opt out at any time using the unsubscribe link in those emails.
• Cookies: you can manage cookies through your browser settings.
• Access and correction: you may contact us to access or update the information you have provided.

Depending on your state of residence, you may have additional privacy rights, such as the right to access, delete, or opt out of certain processing of your personal information. To exercise any such rights, contact us using the information below.

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site.

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We may update this Policy from time to time. Changes are effective when posted, with the “Last Updated” date revised. Your continued use of the Site after changes are posted means you accept the updated Policy.